Suite of Frameworks

Fronterion's suite of proprietary methodologies is based on the rigor of our approach for every legal outsourcing engagement.

Provider Evaluations

All providers reviewed by Fronterion are subject to a 288-point assessment encompassing all aspects of the provider firm. Our evaluations also include complementary frameworks for deep dives into targeted areas of the provider organization, such as internal process effectiveness, security and access control policies.

Value Proposition

Fronterion's Four-Factor Sourcing Model allows clients to clearly evaluate the feasibility and cost-benefit factors for a legal outsourcing engagement.

Engagement Integration

Legal and similar higher-level knowledge process outsourcing (“KPO”) departs from typical business process outsourcing (“BPO”) through the requisite service delivery models. Outsourced legal and knowledge process services require significant domain expertise, which must be integrated into the service delivery approach as opposed to the generic, mechanized BPO services.

The providers' service delivery model has significant implications on how the provider should be selected and managed. Fronterion frameworks assist clients in evaluating and understanding how each provider delivers services and ensures quality.